Computer troubleshooting, when the screen remains black

You probably think that your computer will never work again, think again!
A PC is never really out of order in these circumstances, certainly, you find yourself in front of an inert screen that becomes insensitive to mouse movements or your taps on the keyboard bar but it still works, be sure of it.
Indeed, if your computer turns on it is still working, otherwise, physical problems (failure, overheating) are to be analyzed for an effective PC troubleshooting.

What are the symptoms of a black screen crash?

• You have just installed a good number of programs whose origin you know more or less.
• On the contrary, you have just uninstalled a number of programs whose origin and purpose you know more or less.
• Your computer has just updated your system.
• Your computer has shut down unexpectedly.
• Someone other than you has been using your computer lately.
• You have visited sites that are not secure or whose source you do not know.
• You have opened an email or an attachment without being sure of its contents.

A black screen is not pretty, how to fix it?

More often than not, an upgrade of your computer is essential.
That is to say, you have to restart your computer (by forcing it to restart through the power button, start button, of your computer, by keeping your finger pressed for a few seconds on it), then, when launching your operating system you have to press the F8 key on your keyboard.

There, the screen gives you several choices.

“Boot Windows in Safe Mode” is one solution.
If you are allowed to do so, then you will have to

• access your control panel (“Start”, then “Control Panel”)
• then select “Backup and Restore”,
• “Restore system settings or your computer”,
• there you will have the opportunity to restore your computer,

The latter restarts and performs the restoration.
Sometimes, safe mode is not offered, it is “System Reboot” that is offered instead.
Choose this option and let yourself be guided, you will not lose your data in any way, your operating system will simply revert to an earlier version at the system level which will correct the errors generated in the meantime.

Also, a simple restart of your computer can sometimes correct the problems related to a black screen.

System reinstallation

In the worst case,

Insert your Operating System installation CD/DVD that you own into your CD/DVD drive or USB flash drive.

Boot your computer by tapping the F2 key to access the BIOS, go to the “BOOT” tab

and choose to boot to CD/DVD drive.

Your computer will then reinstall your operating system.
To keep your data, choose to upgrade and not reinstall the system, it will then be accessible in a folder named Windows.old located on your hard drive.

In case of a black screen don’t panic, the solution exists, follow these instructions and restore your computer. If you’re not confident enough, call the PC repairman.

or go through this form:

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