My guest of the month: A craftsman in computer troubleshooting
A PC repairman, master in OS maintenance (operating systems as well as windows), virus exterminator and fine home network configurator.
Trained “the old-fashioned way”, EMICA , for a long time a member of a gang of techno enthusiasts at a large computer manufacturer, his “customer” training was refined through his job at Jarry Informatique – a very professional shop that has been operating since 2000 and which has built its reputation on the rigor and efficiency of Karine, the boss of the lab, and her geeky employees.
As a specialist in motherboards, Windows and routers combined. It dismantles a tower or a laptop, repairs an iPad or a tower in no time at all, sweeps malware away with the back of its mouse and imposes its law on printers when it comes to networking them.
Let’s take a closer look.
Remove computer viruses and worms
Eliminating viruses, malware, adware or scareware, spyware and other Trojans, starts with a careful scan of the hard drive of the infected machine with the antivirus in place.
If inspection of files (both “system” and computer) reveals the presence of virus infections, they should be permanently deleted rather than quarantined.
While this solution is effective in the vast majority of cases, there may be times when it is necessary to go further in the analysis by running a deeper scan and testing more specialized and powerful programs to remove stubborn viruses.
In short, a matter for specialists.
Computer troubleshooting
It also happens that a complete reinstallation of the machine is necessary, in which case we speak of a one-day intervention rather than 2 to 3 hours for a classic disinfection when “everything is fine”
- Do you have any doubts?
- your machine is slow,
- Windows open uncontrollably?
- A search engine is imposed on the one you usually use?
Your machine is probably infected!
PC Diagnostics and Repairs
When your computer does not work normally, it shows symptoms like any other sick person.
Like a “PC doctor”, the computer repairman inspects the machine, identifies the ailments that slow it down, cause it to crash or cause the reactions that annoy you, and make you waste time trying to identify the causes.
For example, your PC starts too slowly?
There are many causes. Cluttered registry, too many programs launch at startup, malware, viruses, CPU fatigue, etc. Do you know that it’s best to restart your machine every day?
Once the PC has been cleaned and optimized, it’s the peace of mind and pleasure of a high-performance PC
- Does your computer stop on its own?
- It no longer starts
- He no longer leaves the day before
- Do you have to restart it over and over again?
What to do if your computer shows a black screen?… Like what
- Will you… browse the forums dedicated to the PC
- Are you going to call your brother-in-law who knows a little about it?
- Are you going to tinker with the few great classics, such as abruptly unplugging the pc, removing the battery, pressing the start button for a minute to try a Hard reset
- Are you going to send your laptop against the wall?
Read these tips specific to black screen failure
Successfully install software
Everything is done today to make the installation of computer programs as simple as possible for the user.
Nevertheless
- You have just acquired the DVD of an encyclopedia with DRM misinterpreted by your antivirus,
- You have just launched the installation of a software that is supposed to integrate into the Microsoft Office suite and… it doesn’t fit in…
There are so many OSes in circulation (not counting their updates) that it is also very easy to run into software/OS compatibility issues. Your antivirus can also
- Do you even know if your system is 32 bit or 64bit? or 128?
If you install in English, are you making the right choices?
You tell yourself the default options are the best… Are you sure you’re right?
Does the program you install come directly from the publisher? Otherwise, beware of installing perverse scripts in addition to the program…
Router Configuration
Install the driver on each machine
Install and configure your router and connect all your wireless home computing to the internet
- Cisco or Dlink? ,
- Family network or hyper terminal?
- Are your computers all under the same operating system?
There is no reason to be pessimistic, the Microsoft Windows installer is rather well done, but at the slightest hiccup, you will perceive that the vocabulary used is not familiar and that adapting is not easy… After all, you don’t install a router every day.
On-site or remote support could save you a lot of time and annoyance.
A router is a signal distributor, it allows the sharing of the internet connection between several PCs, wired or wireless printers and any other device that works with the WIFI signal.
Beyond the fact that there are many models of routers and that their configuration is sometimes complex. We must also consider the speed at which technology is advancing in the field of wireless signal transmission.

Laptop troubleshooting, rigor, method, order.
Here we leave the field of computer repair to enter that of PC and laptop configuration.
Hardware Installation and Configuration
Adding RAM, a second drive, a blueRay drive in your tower?
Here again, pitfalls can put off a beginner. Different types of RAM memory are used in computers and laptops:
- DIP,
- SIP,
- 30-pin SIMM,
- 72-pin SIMM,
- DIMM,
- RIMM
Access to the motherboard is not always easy, you have to wear gloves, have the right screwdrivers for some laptop models. Delicacy and safety of the gesture are required because the pins are both fragile but strongly clipped to their slot.
Installing a Wi-Fi printer and networking it

To the rescue of your PC
It is because of updates and anti-virus barriers that installing a printer can be difficult in certain situations.
Don’t have the installation cd-rom?
As a fine connoisseur of the web, you take care of finding the appropriate driver or software of the printer on the internet and install it cleanly, that is to say without having malware imposed on you that will modify the home page or being given a “do-it-all bar”… except what you want.
When it starts, the printer is functional on all computers in the house, whether they are connected with a USB cable or on Wifi
And if it is equipped with an APP to print remotely from an Iphone … It works too!
Data backup
Backing up your files and folders is a challenge today.
Everyone fears the fatal crash of Windows because the risk is to lose work (files, documents, emails), memories (photos, videos, etc.) and precious personal documents… bank codes, access codes, scans of official papers…
Implementing automated backup solutions locally (external hard drive) or on the cloud is common sense.
Backing up computer data is the assurance of not losing your data
Home Computer Training
IT is so vast today! Learning the basics is a must for anyone who wants to keep peace of mind.
No, you’re not too old! … and you are perfectly capable
- use a computer
- Communicate with Skype
- Scan a document
- to find “lost” files
- print in photo quality
- To make your camera, smart phone and your gadgets communicate via Blutooth
I invite you to make an appointment via (contact form) for the specific learning you are missing.
During the trainings you will have as many explanations as there is time to practice,
Enterprise delivery, maintenance and internal network configuration
My interventions are fast and very affordable, I charge rates that vary according to the type of service from $20 to $30/hour.
Guaranteed work 90 days. ***